Shipping policy
At Let's Wag, we aim to deliver your orders quickly, safely, and reliably across India.
1. Shipping Charges
- Free shipping on all orders above ₹1000
- A flat shipping fee of ₹75 applies to orders below ₹1000
Applicable shipping charges are displayed during checkout before payment.
2. Order Processing
- Orders are typically processed within 24 to 48 hours.
- Orders are not processed or dispatched on Sundays or public holidays.
Once your order has been dispatched, you will receive your tracking details by email or SMS.
3. Delivery Timelines
Estimated delivery timelines are:
- Metro cities: 2 to 5 business days
- Rest of India: 3 to 7 business days
Delivery timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.
4. Delivery Delays
While we work with trusted courier partners, delays may occasionally occur.
If your order is delayed, we will do our best to keep you informed and assist wherever possible.
5. Address Information
Please ensure that your shipping address and contact details are accurate before placing your order.
Let's Wag cannot be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided at checkout.
6. Undelivered Orders
Orders returned to us due to:
- Incorrect address
- Multiple failed delivery attempts
- Customer unavailability
May be re-dispatched at our discretion. Additional shipping charges may apply.
7. Contact Us
For any shipping related questions, please contact: info@letswag.in
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